
FAQ
PLACING AN ORDER
Q. HOW DO I PLACE AN ORDER?
To purchase one of our Custom Beef Sides or Meat Boxes, visit our Contact page and fill out our simple form or simply give us a call. We will be in touch with you shortly to collect your deposit and process your order.
Q. HOW MUCH IS THE DEPOSIT?
We require a $100 non-refundable deposit to process your order. Your non-refundable deposit is also your commitment to pay the invoice in full when your order is ready to be shipped.
Q. WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We are currently only accepting payments through PayPal invoicing.
Q. WHAT IF I DON’T HAVE A PAYPAL ACCOUNT?
No worries! Using your preferred payment method, you’ll be able to pay the invoice without having to register for a PayPal account.
Q. IS PAYPAL SAFE?
PayPal is arguably the safest method of payment on the internet. All of your financial information like your credit card or bank account number is completely safe and secure with PayPal and unviewable to anyone other than yourself and PayPal. Additionally, when you pay with PayPal on any website, you are covered with PayPal's Purchase Protection.
Q. I HAVEN’T HEARD BACK FROM YOU. WHAT’S UP?
In rare cases, I can have terrible cellphone service as I work full-time off-farm as well. If you do not hear back from me within 24-48 hours, please use the Contact page and I will be sure to reach out as quickly as possible.
Certain email providers like Yahoo may automatically push my messages into your spam or promotions folder. Make sure you look through all of your email folders to ensure my e-mail is not hiding in there. If you’ve checked all of your e-mail and still cannot find a message from me, please shoot me a message or e-mail me directly at tommy@foxfarmsbeef.com and I will get you taken care of!
SHIPPING
Q. WHEN CAN I EXPECT MY ORDER TO SHIP?
We are currently working through logistical kinks. Until we resolve those issues, we will be unable to ship. Pick-up and delivery will be all that is offered until further notice!
Custom Ordered Beef Sides
After collecting your deposit, you can expect a follow-up call to discuss the schedule for custom orders. After the chosen date the side of beef will be ready for pick-up within 7-10 days.
Meat Boxes
After collecting your deposit, Meat Boxes will be ready for pick-up or delivery within 7-10 days.
Q. HOW IS YOUR MEAT PACKAGED?
All of our meat is vacuum-sealed for maximum freezer life. Vacuum-sealed meat is good for 2 years!
OUR BEEF
Q. IS YOUR BEEF ORGANICALLY RAISED?
Our beef is neither organically raised nor grass-fed. However, our beef is hand-fed with grains and cared for with access to hay daily. Our farm regenerates production. In other words, the grain and hay that feed our animals comes from this farm. Our animals then fertilize the soil with manure. I.E. cattle feed the soil and the soil feeds them in return. This provides intrinsic marbling within each cut.